Effective date: 31/5/2024
- Introduction to Omniplace
Welcome to Omniplace. We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, share and protect your information when you use our platform, whether you are a supplier or a customer. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA). - Information We Collect
2.1 Information Provided by Users
Suppliers: When you register as a supplier, we collect your name, email address, phone number, company information, payment details and any other information relevant to the provision of your services.
Customers: When you register as a customer, we collect your name, email address, shipping address, payment details and any other information necessary to process your orders.
2.2 Information Collected Automatically
We collect information automatically when you use our platform, including:
IP address
Browser and device type
Pages visited and time spent
Data from cookies and similar technologies
- Use of Information
We use the information collected for the following purposes:
Providers: To manage your account, process payments, facilitate communication with customers, and improve our services.
Customers: To process and ship orders, provide customer support, send updates and offers, and improve our platform.
- Legal Basis for Data Processing (GDPR)
We process your personal information based on the following legal bases:
Consent: where you have given your consent to the processing of your personal data for one or more specific purposes.
Performance of a contract: Where the processing is necessary for the performance of a contract to which you are a party.
Legitimate interests: where the processing is necessary for the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
Compliance with a legal obligation: where the processing is necessary for compliance with a legal obligation to which we are subject.
- Rights of Users (GDPR and CCPA)
5.1 Rights under the GDPR
Access: You have the right to access your personal data and to receive a copy of it.
Rectification: You have the right to request correction of inaccurate or incomplete personal data.
Deletion: You have the right to request the deletion of your personal data.
Restriction of processing: You have the right to request the limitation of the processing of your personal data.
Data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another data controller.
Opposition: You have the right to object to the processing of your personal data in certain circumstances.
5.2 Rights under the CCPA
Know: You have the right to know what personal data we collect, use, disclose and sell.
Delete: You have the right to request deletion of your personal data.
Opt out: You have the right to opt out of the sale of your personal data.
Non-discrimination: You have the right not to be discriminated against for exercising any of your privacy rights.
To exercise these rights, please contact us at soporte@omniplace.shop. - Sharing of Information
We do not sell, rent or share your personal information with third parties except in the following cases:
With service providers that help us operate our platform (payment processing, data storage, etc.).
To comply with the law or respond to legal process
To protect our rights, property, and safety, as well as those of our users and the public.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices.
International Data Transfers
If you are located in the European Economic Area (EEA), your personal data may be transferred to and stored outside the EEA. We ensure that any such transfer complies with applicable data protection laws, using standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.
Information Security
We implement technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no security system is foolproof and we cannot guarantee the absolute security of your information.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting a notice on our platform or by sending you an email. - Contact
If you have questions or concerns about this Privacy Policy, please contact us at:
Omniplace
Email: soporte@omniplace.shop